Artisan Stone Collection Residential Limited Lifetime Warranty
Who is covered by this warranty?
- This warranty applies to Artisan Stone permanently installed in your (the original purchaser’s) residence for countertop use during the warranty period.
- This warranty is non-transferable, except in the case of builder owner non-resident, from builder to original resident occupants.
What is the period of coverage?
- This warranty remains in force for as long as you own your home.
What does this warranty cover?
- Artisan Stone permanently installed for residential countertop use.
- Manufacturer's defects in fabrication of your Artisan Stone countertops. As determined by the Marble Institute of America, DimensionStone Design Manual VII.
- Defects caused by improper installation of your Artisan Stone countertops. As determined by the Marble Institute of America, Residential Stone Countertop Installation (Technical Module).
- Stains from food and beverages.
- Seam performance.
- Cost limited to repair or replacement of affected countertop piece. This warranty does not include plumbing, gas, electrical, tile, wallpaper, painted surface or trim cost, incurred due to replacement of your countertop.
This warranty does not cover.
- Countertops moved from their original permanent placement.
- Natural characteristics of stone, such as, but not limited to; surface pitting, inclusions, fissures, variations in color, gloss level and texture, depth and clarity.
- Damage due to physical abuse, such as, but not limited to; excess weight, standing, sitting, walking on, impacts whether accidental or intentional, excess heat, fire or flame.
- Staining due to chemicals, such as, but not limited to; paint, stain, putty oils or residue, oils, acids, metal cleaners, oven cleaners, solvents, and alkalis.
- Damage or injury caused in part or in whole by acts of God, job site conditions, structural movement or settling, architectural or engineering design, accidents or vandalism.
- Seam placement or location, size, color or appearance of seams, color match from piece to piece, seam separation or opening due to movement, impacts, excess weight or settling.
- This warranty covers only the repair or replacement of the actual section of the material that is determined to be damaged by the manufacturer's investigation. No other cost, expenses, materials, labor, damages or reimbursements associated with the damaged products are covered under this warranty.
- Commercial uses or abnormal conditions, such as, but not limited to; use in stores, restaurants, dormitories, offices, exteriors, trains, recreational vehicles, boats or aircraft.
What will we do to correct problems?
- Inspect countertop(s), if problems are deemed to be abuse or other uncovered points outlined herein you may be billed for a standard service call.
- Stains from food and beverages will be treated by applying a poultice (or other method deemed necessary) supplied by Artisan. This may take more than one application. New sealer will be supplied after applying the stain removal treatment.
- We will repair or replace, at our option, the Artisan Stone found to be defective.
What you must do to keep this warranty in effect.
- Proof of full payment required.
- Completely fill out and return the warranty card provided at installation.
- Use only Artisan Stone Collection approved products and procedures as found in the Artisan Care & Use Guide.
- Have your countertop sealed by an Artisan Fabricator every 10 years. (For food and beverage stain protection).
- For more care and use information click here.
How do you get service?
- Just contact the authorized Artisan fabricator responsible for this warranty.
Avonite
Avonite Surfaces 10 Year Limited Material Warranty:
Atlanta Kitchen, Inc. (the "Company") warrants to the original
purchaser of any of the Company's Avonite Surfaces solid surface
products that the Company will at its option repair or replace, without
charge, such product if it fails due to a Company manufacturing defect
during the first ten years after initial installation. This includes
reasonable labor charges needed to repair or replace the product
covered hereunder.
This warranty applies to any Avonite Surfaces solid surface product purchased after August 22, 2005 that is put into residential or commercial use and maintained in the manner recommended by the Company in its publications relating to care for a permanent installation. A copy may be obtained, free of charge, from your dealer or by writing directly to the Company.
This warranty does not apply to the Company’s Acrystone® solid surface 1/8” product, which is covered by a separate 1 year limited warranty.
This warranty does not cover damage caused by:
1. Failure to follow Company recommended procedures for fabrication and installation.
2. Physical abuse, structural movement, damage from excessive heat, or breakage not due to a Company defect in the manufacture of the material.
3. Failure of any adhesive, caulk, or other finishing or maintenance accessory, or failure of any caulked or filled joint or seam.
This warranty applies only to Avonite Surfaces products:
Purchased for use in the United States and all other countries where Avonite Surfaces is distributed, fabricated and installed by an Avonite Surfaces authorized fabricator/installer.
Which fail due to a manufacturing defect; and
Which have not been moved from their original place of installation.
This warranty is for applications such as countertops, vanities and vertical applications and does not apply to installations in mobile environments such as recreational vehicles, marine crafts and airplanes. This warranty does not cover material exposed to weather conditions or exterior applications such as grill tops & exterior counters. This warranty does not cover color. If during or after installation you decide that you do not like the color selected due to sample chip variance, website or printed literature representation or other reason replacement is not covered by this warranty.
For coverage under this warranty, request a registration
card from your dealer or contractor and mail the card to the company.
The Company will assign a warranty registration number. To obtain
service under this warranty, write to the dealer/contractor from whom
you purchased the product or alternatively write to Aristech Acrylics
LLC at the address given below.
Include the phrase "Avonite Surfaces Products, 10-Year Limited Material
Warranty", your name, address, a description of the problem and your
warranty registration number. A response will be sent within 60 days.
The Company's obligation hereunder is limited solely to the repair or replacement, including necessary labor charges, of the Avonite Surfaces product purchased hereunder. The Company's obligation to repair or replace shall further be limited to repair or replacement with colors and styles of product that are available at the time of repair or replacement. No implied or express warranty of merchantability or fitness for a particular purpose is granted by this warranty. Except as provided herein, the Company shall not be liable in either tort or contract for any loss or direct, consequential or incidental damage arising out of the use or inability to use Avonite Surfaces residential or commercial products hereunder. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives the purchaser specific legal rights; other rights may also be available which may vary from state to state or in Canada from province to province.
This warranty is not transferable or assignable.
Any questions under this warranty should be addressed to the local Avonite Surfaces distributor or Aristech Acrylics LLC.
Caesarstone
This warranty applies to product that was installed after February 15, 2008.
- This warranty applies only to CaesarStone quartz surfacing materials and does not apply to any other products, including other quartz surfacing products manufactured or supplied by any other party, except U.S. Quartz Products, Inc.
- This warranty applies only to CaesarStone quartz surfacing materials that have been permanently installed in the interior of single-family residences and have not been moved from their original installation. If after or during installation you decide that you do not like the color or finish you selected, that decision is not covered under this warranty.
- This warranty does not cover any residence where the owner is not the occupant.
- This warranty does not cover materials and/or services that have not been paid in full.
- This warranty applies only to materials that have been maintained according to the CaesarStone Care & Maintenance guidelines. Care & Maintenance guidelines are available at www.CaesarStoneUS.com.
- To request service under this warranty you must contact the company who sold you CaesarStone or contact U.S. Quartz Products, Inc. directly at (877) 978-2789 within thirty (30) days of the failure of CaesarStone quartz surfacing materials.
- Following installation, you must register your product within thirty (30) days in order to activate your warranty. Simply complete the online form made available at http://warranty.CaesarStoneUS.com. In the event that no record of your warranty is on file, you must provide proof of purchase in the form of a copy of your original receipt or invoice showing the name of the Owner, Authorized Dealer and CaesarStone Certified Fabricator. Upon receipt of your original receipt or invoice showing the name of the Owner, Authorized Dealer and CaesarStone Certified Fabricator, U.S. Quartz Products, Inc. will fully honor this warranty even though no warranty is on file. You must agree to cooperate with U.S. Quartz Products, Inc. or its authorized agents in the inspection of the product and assist us in efforts to perform our obligations under this warranty.
- This warranty is transferable under the following conditions: The original or first owner must have initially registered the warranty with U.S. Quartz Products as specified in item F. The original or first owner must submit to U.S. Quartz Products Inc. in writing the name, address and phone number of the new owner. The new owner will receive a prorated 10-year limited warranty, which is prorated from the original date of installation. In no event will the transferred warranty exceed ten (10) years from the date of the original installation.
- In the event that CaesarStone quartz surfacing materials fail due to a manufacturing defect, U.S. Quartz Products, Inc. will, at its sole discretion, repair or replace such materials. U.S. Quartz Products, Inc. will seek to obtain the best possible result, whether we decide to repair or replace your installation. However, exact color match is never guaranteed. All decisions regarding this warranty are at the sole discretion of U.S. Quartz Products, Inc. No representative, dealer, salesperson, distributor, fabricator or any other person is authorized to make any warranty or promises on behalf of U.S. Quartz Products, Inc. with respect to CaesarStone quartz surfacing products.
Exclusions:
- This warranty does not cover use for any commercial purposes. Commercial use includes but is not limited to, use in a store, rental properties, office or any other place of business.
- This warranty does not cover products installed in any outdoor application.
- This warranty does not cover products used as flooring material.
- This warranty does not cover improper use or abuse. Improper use or abuse includes, but is not limited to, damage from mishandling of the product, damage from excessive heat or uneven exposure to weather conditions, physical or chemical abuse and damage from improper care and maintenance.
- This warranty does not cover chips or other excessive impact damage in the product.
- This warranty does not cover scratches. CaesarStone is a very hard material and highly scratch resistance but not scratch proof. Proper care must be exercised including the use of a cutting board as part of your care and maintenance.
- This warranty does not cover routine maintenance. Routine maintenance includes but is not limited to, minor conditions such as removing stains and water spots by following the techniques specified in the CaesarStone online Care & Maintenance Guidelines at www.CaesarStoneUS.com
- This warranty does not cover failures due to fabricators/installers not following the prescribed fabrication and installation procedures as outlined by U.S. Quartz Products, Inc. Improper fabrication and/or installation is the sole responsibility of the fabricator and/or installer.
- This warranty does not cover any defects that were visible at the time of fabrication and were not avoided during fabrication. Fabricators are required to perform a visual inspection of all materials prior to fabrication and again prior to installation.
- This warranty does not cover seam appearance or seam performance, adhesives, caulk or other accessory items. Once the product is installed, the two main reasons for seam separation or cracking are the shifting or movement of the substrate, cabinets or foundation, and thermal shock. Thermal shock can occur when a hot pan, dish or other receptacle or object is left on the countertop for more than a brief period. Trivets or hot pads should always be used. These issues are not considered material defects and are subject to proper care and maintenance by the owner.
- This warranty does not cover any chemical damage.
- This warranty does not cover any creative use of the material including bending or curving.
- This warranty does not cover material that has been milled or reduced in thickness.
- This warranty does not cover the installation of sinks.
- This warranty does not cover securing mechanical fasteners directly into the material.
- This warranty does not cover any failures due to inadequate support for the installation. This includes overhangs in excess of the recommendations provided by CaesarStone which are inadequately supported.
- This warranty does not cover any chips or cracks that are a result of "dry" cutting or polishing.
- This warranty does not cover chips or cracks that are a result of not following the minimum requirements for edge details.
- This warranty does not cover mitered edges where the joint is not cut correctly.
- This warranty does not cover the altering of any factory applied finish. Only colors listed as available in our brochure, sample book or on our website as "honed" are eligible under this warranty. Any issues arising from the practice of "in-shop" honing are the sole responsibility of the fabricator.
- This warranty does not cover temporary marks that are common to honed finishes such as metal marks, fingerprints or other signs of daily living. A signed "Special Care Considerations for CaesarStone Honed Finishes" form is required to be submitted to CaesarStone or its assigns to receive coverage under this warranty. This form must be signed by the end user/owner of the finished installation.
- This warranty does not cover additional modifications such as plumbing, electrical, tile, cabinets, flooring etc that may be necessary to repair or replace the CaesarStone product covered under this warranty.
- This warranty does not cover natural variations in the color, size, shape and distribution of the pattern of the natural quartz or the natural variations in background tone. These characteristics are inherent and unique characteristics of the product. Color samples provided to consumers, dealers and fabricators are only representative and not an exact replication of what will be installed in your home.
- This warranty does not cover what is referred to as spots or blemishes smaller that a U.S. ten (10) cent piece. A certain level of spots or blemishes are inherent in the manufacturing process and do not affect the structural integrity of the material.
- CaesarStone materials contain important product information on the back of each slab. Removing this product information will void the warranty.
U.S. Quartz Products, Inc. is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, and architectural/engineering design, and structural movement, acts of vandalism or accidents.
U.S. Quartz Products, Inc. shall not be responsible in either contract or tort for any loss of direct, indirect, consequential, incidental, special, exemplary, or punitive damages arising out of the use or the inability to use the products covered by this warranty. Some states do not allow exclusion or limitation of incidental damages, so the above limitations or exclusions may not apply to you.
THE FOREGOING IS THE COMPLETE WARRANTY FOR CAESARSTONE AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO CAESARSTONE AND U.S. QUARTZ PRODUCTS, INC. EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Cambria (Florida Bath &
Surfaces, Inc. Jacksonville location only)
CAMBRIA provides a Ten Year Limited Warranty to the residential owner
of the installed CAMBRIA Natural Quartz SurfacesTM (the "Product") that
the Product will be free from manufacturing defects for ten (10) years
from the original date of purchase or installation for interior,
non-flooring residential applications, whichever is earlier. Although
the Product is carefully inspected prior to shipping or delivery, it is
the responsibility of the Owner to thoroughly inspect the Product upon
its receipt. Any damage to the Product thereafter is the responsibility
of the Owner. Final inspection and approval of the installation is also
the Owner's sole responsibility.
This Limited Warranty shall apply only where the Product is properly
installed for residential, interior use only, is used for its intended
purpose, and is maintained and used strictly in accordance with the
Cambria Care and Maintenance Instructions, which are available within
the Cambria Warranty and Care Guide and on the Cambria website at
www.CambriaUSA.com.
GENERAL TERMS AND CONDITIONS OF THE LIMITED WARRANTY
This WARRANTY is Limited. The Owner's sole and exclusive remedy against
CAMBRIA shall be at the sole option of CAMBRIA, to repair or replace
the defective Product, or refund of the purchase price.
FURTHER, TO THE EXTENT PERMITTED BY LOCAL LAW, THIS LIMITED WARRANTY IS
EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED,
INCLUDING ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR
PURPOSE, OR OTHER WARRANTY OF QUALITY, WHETHER EXPRESS OR IMPLIED, AND
ALL OTHER LIABILITIES OR OBLIGATIONS ON THE PART OF CAMBRIA. ANY
IMPLIED WARRANTIES WHICH ARE NOT EXCLUDED HEREBY, DUE TO OPERATION OF
LAW, ARE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY
PROVIDED HEREIN FOR THE PRODUCT WARRANTED.
IN NO CASE WILL CAMBRIA BE LIABLE FOR DIRECT, INDIRECT, GENERAL,
SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES OF ANY KIND
WHATSOEVER, REGARDLESS OF THE CAUSE OF SUCH DAMAGE.
This Limited Warranty shall be null and void unless the Product has
been paid for in full. This Limited Warranty does not cover Commercial
Use of the Product, any flooring application, exterior use or any
application other than indoor residential non-flooring applications. In
addition, this Limited Warranty does not cover products exposed to
outside weather, inclement conditions, abnormal use or conditions or
abuse in any way. "Commercial Use" includes use in a retail or
wholesale store, office or other place of business. "Abnormal Use or
Conditions" includes, but is not limited to, damage from mishandling or
misuse, damage from excessive heat or exposure to weather conditions,
improper care or maintenance, or exposure to physical or chemical abuse
and damage. The Limited Warranty provided is for the Product and IS NOT
for the quality of the installation job. Any issues related to
installation must be resolved directly with the Installer and are the
sole responsibility of the Owner and Installer and not of CAMBRIA.
All Limited Warranty claims must be received by CAMBRIA within thirty
(30) days after the Owner learns of the facts upon which the warranty
claim is based, or such warranty claim shall be deemed waived.
This Limited Warranty is the only warranty made by CAMBRIA for Cambria
Quartz Surfaces. No one other than CAMBRIA is authorized to make any
warranty, representation or promise with respect to the Product.
Warranty Registration and Service - General Provisions
The proper use and maintenance of the Product and the Product
Disclaimers are outlined in the Warranty & Care Guide and can
be found on our website at www.cambriausa.com.
To register for the Limited Warranty you must complete and return the
Limited Warranty Registration and Service Questionnaire.
To make a claim or obtain service under this Limited Warranty, you must
submit your claim in writing to Cambria Co., 11000 West 78th Street,
Suite 220, Eden Prairie, MN 55344, Attn: Customer Care, and provide the
following information:
Your name, address, telephone number;
Description of the Product application for which the claim is made;
Date of purchase of the Product or date of ownership transfer if
applicable;
Name of Retailer, Installer or Fabricator, from whom you purchased the
Product or who installed the Product;
A description of claim.
This Limited Warranty is transferable within the ten (10) year period
of the Limited Warranty only when the new owner writes to Cambria (see
address at the end of this Limited Warranty) to register the product
installation under the new owner's name.
Corian
Your new Corian® installation entitles you to certain quality assurance
standards as provided in this Residential Limited Warranty. To obtain
information and service under this warranty, contact the source from
whom you purchased your DuPont Corian® installation or DuPont at
www.Corian.com or call 1-800-426-7426.
General Residential Warranty Guidelines
The following warranty applies to you, the owner of a permanent
installation of Corian®, when installed by a DuPont authorized
fabricator/installer and purchased after November 1, 2004 in the United
States and Canada. DuPont, at its option, will repair or replace,
without charge, Corian® product if it fails due to any manufacturing
defect (as determined by an authorized warranty service agent) during
the first 10 years after initial installation, except for damage caused
by physical, chemical or other abuse, damage from excessive heat, use
in certain applications, or acts of nature.
“Physical, chemical or other abuse” includes any use of the
installation that is unreasonable considering the normal and expected
uses of such installations in a residence, and includes, but is not
limited to, damage from vandalism, use of improper cleaning solutions,
leaving substances, such as bleach or drain cleaner on the product
without prompt cleaning, the dropping of heavy objects on the
countertop or in the sink, or product which has not been maintained in
accordance with the DuPont Care and Use Guide, which is available on
this website.
“Excessive heat” means exposure to heat of such a degree that white
marks, white rings or cracks appear on the product. Cracking around a
cooktop may appear by permitting cookware that is on or partially on a
heating element to overhang the countertop causing excessive heat on
the countertop or from using high temperatures for excessively lengthy
periods of time. Common sense should be exercised by using a
rubber-footed trivet when putting a hot object directly from a heat
source onto the product or when exposing the product to heat. “Acts of
nature” include, but are not limited to, exposure to the outdoors,
weather effects and fire.
This warranty does not cover products made by other suppliers or
manufacturers, nor does it cover installations of Corian® which are not
performed by DuPont authorized fabricators/installers. The warranty
covers seam performance but not appearance. Silicone seams do not
constitute part of the Corian® installation and accordingly are not
covered by this warranty. Furthermore, this warranty does not cover any
damage to Corian® caused by or arising out of improperly installed,
used or maintained appliances (including garbage disposals) which are
either built into Corian® or placed or stored on Corian®.
Subject to the conditions below, this warranty is transferable to the
next purchaser of your home providing the new owner writes to DuPont to
register the installation under the new owner’s name. If after, or
during installation, you decide that you do not like the color you
selected, replacement is not covered by this warranty.
This warranty is for countertops, vertical applications, backsplashes,
DuPont manufactured sinks and vanities, and does not include uses of
Corian® in applications such as, but not limited to, saunas, shower
pans, steam rooms or outdoor uses in, including by way of example only,
RVs, grill tops, outside counters and boats. In-carton products
purchased in retail outlets are not covered by this installed warranty
and should be returned to the retailer from whom you purchased such
product.
Repair or Replace
DuPont will repair any area of the installation that has a
manufacturing defect. If a repair is not possible, DuPont will replace
the defective area of the installation. DuPont will pay for the cost of
the product, labor involved in the removal and replacement of the
original installation of product only and for plumbing and electrical
disconnect and reconnect charges to the extent determined necessary by
DuPont or its warranty service agent. You will be responsible for any
other costs associated with or arising out of the repair or
replacement. Whether DuPont performs repair or replacement of your
installation, we will seek to obtain the best possible result, but
exact color match cannot be guaranteed. Should we elect to replace your
Corian® installation, your warranty will continue from the original
date of installation and not from the date of repair or replacement.
Specific Rights
DuPont’s obligation to you is limited solely to repair or replacement
of the Corian® product purchased, including necessary reasonable labor
charges as noted above. No implied or expressed warranty of
merchantability or fitness for a particular purpose is granted by this
warranty except as expressly stated herein. Except as provided herein,
DuPont shall not be liable in either tort or contract for any loss or
direct, consequential or incidental damages arising out of the use or
inability to use Corian® . Some states do not allow the exclusion or
limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. You shall reasonably
cooperate with DuPont or its representatives in their efforts to
perform their obligations under these warranties.
To qualify for repair or replacement, the owner must provide the original sales receipt or other documentation acceptable to DuPont which demonstrates proof of purchase of the Corian® installation, clearly showing both the date of purchase and that the installation was performed by a DuPont authorized Corian® fabricator/installer.
The foregoing is the only warranty made by DuPont for Corian® solid surface. No representative, dealer or any other person is authorized to make or makes any warranty, representation or promise on behalf of DuPont with respect to such products. No terms or conditions other than those stated herein or provided by law, and no agreement or understanding, oral or written, in any way purporting to modify this warranty shall be binding upon DuPont unless made in writing and signed by an authorized employee of DuPont.
This warranty gives the purchaser specific legal rights;
other rights may also be available which may vary from state to state
or, in Canada, from province to province.
This Residential 10-year Limited Warranty coverage for DuPont™ Corian®
is your ultimate assurance of lasting quality. For more information
about this warranty, please contact DuPont™ Corian® directly by writing
or calling :
DuPont Surfaces, Building 721, Maple Run, PO Box 80721, Wilmington
Delaware, DE 19880.
Phone: 1-800-426-7426
* This warranty policy effective November 1, 2004.
Earthstone
Wilsonart International Inc. warrants to the original consumer
purchaser in the U.S. and Canada that, its product, Wilsonart
Earthstone™ Solid Surface, including Wilsonart® undermount sinks if
applicable, when installed by a Certified Wilsonart® Solid Surface
Fabricator, shall be free from defects in material, workmanship,
fabrication and installation under normal use and service for ten (10)
years from the date of sale to the original consumer purchaser.
Wilsonart International shall repair or replace any part of the product
which is affected, at its discretion, free of charge to the original
consumer purchaser. This warranty shall not apply to damage arising
from any of the following:
Accidents, abuse or misuse
Exposure to extreme heat
Improper maintenance, including improper grout or caulk
Alteration or repair by one other than a Certified Wilsonart® Solid Surface Fabricator.
This warranty applies only to installations in which the Wilsonart Earthstone™Solid Surface product is affixed to the location (e.g., kitchen and bath countertops, vanity tops). This warranty extends to the original consumer purchaser and may be transferred to the new consumer purchaser of the location, provided Wilsonart is notified of the transfer and the new purchaser provides proof of purchase. The transferred warranty shall only extend for the remaining period of the original ten-year period.
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WILSONART INTERNATIONAL BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
To make a claim under this warranty, contact your original Fabricator/Installer, and if you need other assistance, contact:
Wilsonart International, Inc.
Call Center
2400 Wilson Place
P.O. Box 6110
Temple, Texas 76503-6110
1-877-537-0533
This warranty gives you specific legal rights, and you
may also have other rights, which may vary from state to state. Some
states do not allow the exclusion or limitations of implied warranties
or of incidental or consequential damages, so the above limitations or
exclusion may not apply to you. Return of owner registration card is
not a condition precedent to warranty coverage. However, evidence of
purchase date is required for coverage. A warranty registration card
can be obtained by notifying the manufacturer at the address listed
above. No fabricator, installer, dealer, agent or employee of Wilsonart
International has the authority to increase or alter the obligations or
limitations of this warranty.
© 2002 Wilsonart International
Gibraltar
Wilsonart International Inc. warrants to the original consumer
purchaser in the U.S. and Canada that, its product, Wilsonart
Gibraltar™ Solid Surface, including Wilsonart® undermount sinks if
applicable, when installed by a Certified Wilsonart® Solid Surface
Fabricator, shall be free from defects in material, workmanship,
fabrication and installation under normal use and service for ten (10)
years from the date of sale to the original consumer purchaser.
Wilsonart International shall repair or replace any part of the product
which is affected, at its discretion, free of charge to the original
consumer purchaser. This warranty shall not apply to damage arising
from any of the following:
Accidents, abuse or misuse
Exposure to extreme heat
Improper maintenance, including improper grout or caulk
Alteration or repair by one other than a Certified Wilsonart® Solid Surface Fabricator.
This warranty applies only to installations in which the Wilsonart Gibraltar™Solid Surface product is affixed to the location (e.g., kitchen and bath countertops, vanity tops). This warranty extends to the original consumer purchaser and may be transferred to the new consumer purchaser of the location, provided Wilsonart is notified of the transfer and the new purchaser provides proof of purchase. The transferred warranty shall only extend for the remaining period of the original ten-year period.
NO OTHER WARRANTIES, EXPRESS OR IMPLIED, ARE MADE, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNDER NO CIRCUMSTANCES SHALL WILSONART INTERNATIONAL BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THIS PRODUCT, OR FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
To make a claim under this warranty, contact your original Fabricator/Installer, and if you need other assistance, contact:
Wilsonart International, Inc.
Call Center
2400 Wilson Place
P.O. Box 6110
Temple, Texas 76503-6110
1-877-537-0533
This warranty gives you specific legal rights, and you
may also have other rights, which may vary from state to state. Some
states do not allow the exclusion or limitations of implied warranties
or of incidental or consequential damages, so the above limitations or
exclusion may not apply to you. Return of owner registration card is
not a condition precedent to warranty coverage. However, evidence of
purchase date is required for coverage. A warranty registration card
can be obtained by notifying the manufacturer at the address listed
above. No fabricator, installer, dealer, agent or employee of Wilsonart
International has the authority to increase or alter the obligations or
limitations of this warranty.
© 2002 Wilsonart International
ANSI Standards
The American National Standards Institute (ANSI), founded in 1918 by
five engineering societies and three government agencies, is a private,
not-for-profit organization that administers and coordinates U.S.
voluntary standards and conformity assessment acti-vities. The
Institute represents the interests of its nearly 1,000 company,
organization, government agency, institutional, and international
members through its office in New York City, and its headquarters in
Washington, D.C.
ANSI currently provides a forum for over 270 ANSI-accredited standards
developers representing approximately 200 distinct organizations in the
private and public sectors. These groups work cooperatively to develop
voluntary national consensus standards and American National Standards
(ANS).
The ANSI standardization process provides and promotes standards that withstand scrutiny, yet protect the rights and interests of all participants. This process helps quicken the market acceptance of products, while advising how to improve the safety of those products to protect consumers.
U.S. standards are promoted internationally by ANSI. The organization also advocates U.S. policy and technical positions in international and regional standards organizations, as well as supporting the acceptance of international standards as U.S. standards where they meet the needs of the user community.
The Institute is active internationally with the International Organization for Standardization (ISO), and, via the U.S. National Committee (USNC), the International Electrotechnical Commission (IEC). In many instances, U.S. standards are taken forward to ISO and IEC through ANSI or the USNC, where they are adopted in whole or in part as international standards.
ANSI Specifications and Standards
The following ANSI standards are referenced in the MIA's Dimension
Stone Design Manual, VI. To obtain copies of these standards, consult
the ASTM website: www.astm.org
ANSI A10.20 Safety Requirements for Ceramic Tile,
Terrazzo and Marble Work
ANSI A108 Standards for Installation of Ceramic Tile
ANSI A118 Specifications for Mortars and Grouts
How to Contact ANSI
American National Standards Institute (ANSI)
25 West 43nd Street, 4th Floor
New York, NY 10036 U.S.A.
Telephone: 212.642.4900
Fax: 212.398.0023
www.ansi.org
Tips on Caring for your Natural Stone
Stone's durability has been tested in homes and for commercial use
throughout the ages. Use the following care tips to ensure
that your stone will not only last, but will stay beautiful as well.
Sealants
Many stones benefit from a protective sealant. The fabricator
may apply the correct sealant based on the type of stone you choose and
how it will be used after installation. It is recommended
that you use Miracle Sealants products or similar to seal all your
natural stone surfaces.
Countertop Care
Wipe up wet spills immediately, especially acidic liquids like citrus
juice, alcohol and soda. Use recommended cleaning products
that are pH neutral and never wipe your countertops with an acidic
cleanser or harsh chemical/abrasive cleanser.
Dust countertops with a dry clean cloth and never use an oily or waxy polish on your dust cloth because it can make some natural stone turn yellow over time.
Hi-Macs
Congratulations on your new purchase of LG HI-MACS® solid surface
product. LG Solid Source expressly warrants that it will repair or
replace this product, free of charge, if it fails due to any
manufacturing defect during the first 15 years (excludes the
Expressions sink line which carries a 10 year warranty) after initial
installation. The warranty covers all LG HI-MACS® products, including
sheet goods, sinks and lavatory bowls.
The warranty shall not apply to damage caused by:
Failure to follow procedures recommended in the Fabrication Guide Book
for transportation, storage, handling, fabrication, or maintenance;
Physical abuse, accidents or misuse;
Exposure to excessive heat;
Faulty or improper installation, including seams.
This warranty is extended to the original purchaser and may be
transferred or assigned. A purchase receipt or other proof of date of
original purchase will be required before warranty service is rendered.
If transferred, a new warranty registration must be submitted with
proof of the original warranty. The new warranty will be valid for the
remaining time since the original purchase.
LG Solid Source's obligation is limited solely to the repair or replacement of the products purchased hereunder, including reasonable and necessary labor charges. No other expressed or implied warranties of merchantability or fitness for a particular purpose are made by this warranty except for those expressly provided herein. Under no circumstances shall LG Solid Source be liable for any loss or damage arising from the purchase, use or inability to use this product, or for any special, indirect, incidental or consequential damages.
This warranty entitles the purchaser to specific legal rights. Other rights may also be available, which may vary from state to state. Some states do not permit the exclusion or limitation of implied warranties or of incidental or consequential damages, so the above limitation or exclusion may not apply to you. To know what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General.
To obtain service under this warranty, please contact the source from which you purchased your LG HI-MACS® product. If the problem is not handled to your satisfaction, please contact our representative directly by writing or calling:
LG Solid Source, L.L.C.
8009 W. Olive, Peoria, Arizona 85345
Phone: (866) LG HI-MACS
www.lghi-macs.com
Please include your name, address, a description of the problem, and the phrase "LG HI-MACS® solid surfacing material, 15 year limited warranty", or "10 year limited warranty" for Expression sinks, in all correspondence. We will respond to all inquiries within 30 days.
rev.01/01/06
Silestone
Cosentino, S.A. warrants to the original owners of installed Silestone®
products for a period of ten (10) years from the date of installation
that the Silestone material will be free from manufacturing defects. If
a manufacturing defect occurs during the warranty period, Cosentino,
S.A. will, at its option, repair or replace the defective Silestone
products at no cost to the end user.
Cosentino, S.A.’s obligation under the 10-year warranty covers only the
repair or replacement of the failed product.
This limited warranty covers Silestone quartz surfaces that have been
permanently installed in your residence.
This limited warranty covers products that have been maintained
according to the Silestone quartz surfaces care and maintenance guide
provided free of charge at the time of installation, or upon request,
by the Cosentino USA Authorized Silestone Installer or by Cosentino
USA.
What this Limited Warranty DOES NOT Cover
This limited warranty does not cover color variances,
thermal shock, chemical abuse or defects by fabrication, misuse or
improper fabrication.
This limited warranty does not cover any additional or supplemental
repairs or modifications such as, for example, tile or wall surface
modifications that may be necessary to repair or replace the Silestone
product covered under this limited warranty; such other repairs and
modifications shall be the responsibility of the customer.
This limited warranty does not cover products that have not been paid
for in full.
This limited warranty does not cover uses for products exposed to
outside weather and climate conditions, abnormal use or conditions, or
abuse in any way. “Abnormal use or conditions” includes, but is not
limited to, damage from mishandling or misuse, damage from excessive
heat or uneven exposure to weather conditions, exposure to ultraviolet
light, physical or chemical abuse, and damage from improper care and
maintenance.
Cosentino, S.A. is not responsible for damage or injury caused in whole
or in part by acts of God, job site conditions, architectural and
engineering design, structural movement, acts of vandalism or
accidents.
This limited warranty does not cover seam performance.
To Transfer this Warranty
This limited warranty is transferable within the 10-year period of warranty only when the new owner of your residence writes to Cosentino USA (see address in next column) to register the limited warranty under the new owner’s name. This limited warranty is transferable only to the purchaser of your residence.
Warranty Registration
To register for this limited warranty, you or the Cosentino USA
Authorized Silestone Installer must fill out the warranty registration
online at www.silestoneusa.com or call or write to Cosentino USA at the
phone number or address below to obtain a registration form.
To Obtain Service Under this Warranty
To obtain the best service under this limited warranty, contact the source from whom you purchased Silestone. For more information about this warranty, please contact Cosentino, S.A.’s North American distributor, Cosentino USA, directly by writing or calling:
Cosentino USA
Silestone Quartz Surfaces
13124 Trinity Drive
Stafford, Texas 77477
Attn: Warranty Administrator
(1-877-436-7482)
In order to obtain service under this limited warranty, you must permit your Cosentino USA Authorized Silestone Installer or Cosentino, S.A.’s authorized agents to inspect your Silestone product at your residence. Also, you must reasonably cooperate with your installer and Cosentino, S.A.’s agents in the efforts to service this limited warranty.
Except as provided in this limited warranty, Cosentino, S.A. shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Some states do not allow the exclusion or limitation of incidental damages, so the above limitation or exclusion may not apply to you.
Cosentino, S.A. makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or, in Canada, from province to province.
This is the only warranty offered by Cosentino, S.A. for Silestone Quartz Surfaces. No one other than Cosentino, S.A. is authorized to make any warranty promise with respect to Silestone quartz surfaces.
Staron
Provide manufacturer's year warranty against defects in materials.
Warrant shall provide material and labor to repair and replace
defective materials for a period of ten years, beginning at Date of
Substantial Completion of Surfaces. Damage caused by physical or
chemical abuse, damage from excessive heat or damage caused by an act
of nature will not be warranted. General seam appearance and overall
finish are not warrantable items.
This warranty applies to Residentially installed STARON Products:
Purchased after January 1, 2000, for use in the United States or Canada.
Which are maintained according to the STARON Care and
Maintenance card. A copy may be
obtained, free of charge, from your STARON certified
Fabrication/Installation Source.
Refer to the Warranty card(s) for complete details.
Zodiaq
DuPont will, at its sole option, repair or replace, without charge,
your installation of DuPont Zodiaq® when installed by a DuPont
Authorized Zodiaq® Installer, provided that DuPont or its authorized
warranty service agent determines that the product has failed due to
any manufacturing defect or any defect in conversion or installation
that is covered by this limited warranty during the first ten (10)
years from the date of completion of installation of the Zodiaq®.
General Terms and Conditions
The following contains information applicable to this limited warranty:
This warranty applies to DuPont™ Zodiaq® quartz surfaces only, and does not apply to any other products, including engineered stone products, manufactured or supplied by any other party, except by DuPont.
This warranty applies to installations of Zodiaq® quartz surfaces that have been permanently installed in the interior of residences for countertop usage and that have not been moved from the original, permanent installation. This warranty does not apply to other installations of Zodiaq® such as, but not limited to installations in shower walls, boats or recreational vehicles, or outdoor uses. If after, or during installation, you decide that you do not like the color you selected, replacement is not covered by this warranty.
This warranty applies to product purchased and installed after March 31, 2006, for owner-occupied residences.
To obtain service under this limited warranty, you must contact the source from whom you purchased DuPont™ Zodiaq®, or DuPont at the address shown at the end of this limited warranty. To qualify for repair or replacement, you must provide the original sales receipt or other documentation acceptable to DuPont that demonstrates proof of purchase clearly showing the date of purchase, the date the installation was performed, and that such installation was performed by a DuPont Authorized Zodiaq® Installer. Your proof of purchase must identify your installation as DuPont™ Zodiaq®. If you represent to us that your installation is DuPont™ Zodiaq® and upon arrival of our warranty service agent at the installation site, we determine that your installation is not DuPont™ Zodiaq®, you will be liable for and charged the standard warranty service trip charge in effect at that time and no repair or replacement will be performed. You must permit DuPont or DuPont's authorized agents to inspect the installation of the product. You will reasonably cooperate with DuPont in DuPont's efforts to perform its obligations under this warranty. All decisions about defects in manufacture, conversion or installation shall be made by DuPont and communicated to you in a timely manner. Whether DuPont performs repair or replacement of your installation, we will seek to obtain the best possible result, but exact color match cannot be guaranteed.
This warranty shall be null and void unless the products and the installation have been paid for in full.
What You Should Expect From the Appearance of Your
DuPont™ Zodiaq®:
Color Variation Within an Installation: Since DuPont™ Zodiaq® is made
from natural quartz, variations in the color, size, shape and pattern
of distribution of the natural stone (quartz), and the tone of the
background, are inherent and unique characteristics to be expected with
this product. If the natural variation is visible in an installation
from a distance of 7 feet or greater with uniform lighting (no spot
lights or high intensity lighting) it will be considered to be a
material defect and covered by this warranty, but you must report it
within ninety (90) days of installation. If the color variation is not
visible from 7 feet or if it is not reported within ninety (90) days of
installation, it will be considered to be a normal variation and not
covered by this warranty.
Color Samples: Samples are only representative and are not an exact replication of what will be installed in your home. Variations in the color, gloss, finish, size, shape and pattern of distribution of natural stone (quartz), and the tone of the background, are inherent and unique characteristics to be expected with this product. This does not affect the product performance in any manner. Your countertop will not be replaced under this warranty due to these variations.
Blemishes: Some level of what could be referred to as spots or blotches are inherent in the manufacturing process. Blemishes larger than the size of a US twenty-five cent piece are covered under this warranty. In the rare case where a foreign particle (such as a piece of rubber, metal or wood) is found in the product, then it is covered by this warranty.
Gloss: DuPont™ Zodiaq® measures an average of 40 gloss units or greater, as measured at 60 degrees with a gloss meter. P erfect light reflection would measure 100 and by contrast granite typically measures 70 to 85, so Zodiaq® should be expected to have less gloss than granite. An installation with average gloss that measures 40 or more is standard product and not covered by this warranty. Gloss levels can generally be increased by cleaning the installation as identified in this warranty document or on our website.
This warranty is transferable within the 10-year period of warranty only when the new owner writes to DuPont (see address at the end of this limited warranty) to register the installation under the new owner's name. The new owner may also refer to our website, shown below, which details the proper maintenance of the product.
This warranty applies to products that have been maintained according to the DuPont™ Zodiaq® quartz surfaces Care in Use Guide provided free of charge at the time of installation, upon request, from the DuPont Authorized Zodiaq® Installer or from DuPont, or on our website shown below.
This warranty covers seam performance, not the appearance of the seam which means that seams may be noticeable to the eye or may feel unaligned by touch. Furthermore, placement of the seams is at the discretion of the fabricator/installer, using color coordinated seam adhesive. Seam failure due to settling or structural issues unrelated to the countertop installation are not covered by this warranty.
This warranty does not cover uses of products for
"commercial" uses, uses of products exposed to outside weather and
climate conditions, abnormal use or conditions, or abuse in any way.
"Commercial use" includes, but is not limited to, use in a store,
office or other place of business. "Abnormal use or conditions"
includes, but is not limited to, damage from mishandling or misuse,
damage from excessive heat or uneven exposure to weather conditions,
physical or chemical abuse, and damage from improper care and
maintenance. Improper care of DuPont™ Zodiaq® may result in staining
scratching, chips in the surface, cracking or seam separation.
Cracking or Seam Separation:Once installed the two primary causes of
cracking and seam separation are (i) shifting or movement of the
substrate, cabinets or foundation; and (ii) thermal shock, which can
occur when a hot pot, pan, dish or any other receptacle or object is
left on the countertop for more than a brief period. Trivets or hot
pads should always be used. The foregoing are not considered to be
material defects, but rather, subject to proper care and maintenance by
you.
Chips: Chips are caused by impact. The quartz and polyester are bonded together using pressure and vacuum. Chips or any other impact damage are not covered under this warranty.
Scratches: DuPont™ Zodiaq® is extremely scratch resistant, however, it can be scratched when proper care is not used, and accordingly, scratches in your Zodiaq® installation are not covered by this warranty. Cutting boards should always be used as part of your proper care and maintenance.
Staining: DuPont™ Zodiaq® is stain-resistant, but not stain proof. Stains can usually be removed with chemical cleaners. Staining is not covered by this warranty. You can view our stain cleaning guidelines on our website shown at the end of this document or at the phone number also shown at the end of this document.
DuPont is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement or settling, acts of vandalism, or accidents.
DuPont's obligation under this warranty is limited solely to the repair or replacement of the DuPont™ Zodiaq® product covered by this warranty, including necessary labor charges needed to repair, remove or replace the product. DuPont will repair or replace any area of the installation that is determined by DuPont or its warranty service agent to be defective. To the extent required, DuPont will cover the cost of the simple plumbing and electrical disconnect and reconnect charges to the extent determined necessary by DuPont or its warranty service agent. You will be responsible for any other costs associated with or arising out of the repair or replacement, such as, but not limited to, repairs to wall surfaces, paint, wall paper, tiles, and removal of cabinets, storage bins and food garages or backsplashes to allow access to the Zodiaq® product for repair or replacement, as well as costs incurred to enable access to plumbing and electrical connections. Your original warranty will continue for the duration of the original ten year period and not from the date of any repair or installation.
Except as provided in this limited warranty, DuPont shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Some states do not allow the exclusion or limitation of incidental damages, so the above limitation or exclusion may not apply to you.
DuPont makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or, in Canada, from province to province.
This is the only warranty made by DuPont for Zodiaq® quartz surfaces. No representative, dealer, sales person or any other person is authorized to make or makes any warranty or promise on behalf of DuPont with respect to Zodiaq® quartz surfaces. No terms or conditions other than those stated herein or provided by law, and no agreement or understanding, oral or written, in any way purporting to modify this warranty shall be binding upon DuPont unless made in writing and signed by an authorized employee of DuPont.
Registration
To register for the warranty, your DuPont Authorized Zodiaq® Installer must fill out and return a registration form.
To obtain service under this limited warranty, contact the source from whom you purchased DuPont Zodiaq®. For more information about this warranty, please contact DuPont Zodiaq® directly by writing or calling:
DuPont Zodiaq® Quartz Surfaces
Chestnut Run Plaza
P.O. Box 80721
Wilmington, DE 19880-0721
Phone: 1-800-426-7426
E-mail: zodiaq@usa.dupont.com
Or go to: www.Zodiaq.com
*Posted on March 17, 2006
Commerical Warranty -Cultured Marble, Cultured Granite, Cultured Onyx
Products
Atlanta Marble Mfg., Inc. herein referred to as “Atlanta Marble”,
warrants to the original purchase of Atlanta Marble products for
commercial use that Atlanta Marble will repair or replace at Atlanta
Marble’s Option any Atlanta Marble product, which fails due to an
Atlanta Marble manufacturing defect during the first year after initial
installation. Atlanta Marble’s obligation under this warranty
is limited to repairing or replacing at Atlanta Marble’s option, any
product covered by this warranty, which is returned to Atlanta Marble’s
place of business with transportation charges prepaid.
This warranty applies to Atlanta Marble products put into commercial use and maintained in the manner recommended by Atlanta Marble. A copy of the recommendations may obtained, free of charge, by writing directly to Atlanta Marble.
This warranty does not cover removal or re-installation
including plumbing charges of Atlanta Marble products. Nor
does this warranty cover damage caused by:
1. Improper Installation.
- Physical abuse, damage from excessive heat or breakage not due to an Atlanta Marble defect in the manufacturing of material.
- Failure of any adhesive, caulk or other accessory or failure of any caulked or filled joint or seam.
This warranty applies only to Atlanta Marble products:
- Purchased after January 1, 2000, for commercial use in the United States.
- Which fail due to a manufacturing defect.
- Which are properly installed and have not been removed from their original place of installation.
- And are returned with freight prepaid to Atlanta Marble’s place of business.
This warranty is not applicable to the following:
- Slight imperfections, warpage or color variance in material.
- Damage to the material while in transit.
- Cracks, crazing or chips in surfaces of material unless caused directly by a defect in Atlanta Marble’s workmanship or material.
- Any product installed or used in any way so as to have adversely affected the product.
To obtain service under this warranty, write to the dealer/contractor from whom you purchased the product or alternately write to Atlanta Marble at the address given below.
Include the phrase “Atlanta Marble, Commercial 1 Year Limited Warranty,” your dealer/contractor’s name, date purchased, your name, address and a description of the problem. A response will be sent within 60 days.
Atlanta Marble’s obligation is limited solely to the repair or replacement of the Atlanta Marble product purchased hereunder. No implied or express warranty of merchantability or fitness for a particular purpose is granted by this warranty except as expressly stated herein. Except as provided herein, Atlanta Marble shall not be liable in either tort or contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use Atlanta Marble commercial products hereunder. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO ONE (1) YEAR FROM THE ORIGINAL PURCHASE OF THE PRODUCT.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. No Atlanta Marble Mfg. Agent or employee is authorized to make any modification, extension, or addition to this warranty.
This warranty gives the purchaser specific legal rights; other rights may also be available which may vary from state to state.
This warranty is not transferable or assignable.
Any questions under this warranty should be address to your local dealer/contractor or to Atlanta Marble Mfg.: P.O. Box 1325, Decatur Georgia 30031, 404-378-3132.
Residential 2-Year Warranty - Cultured Marble, Cultured Granite,
Cultured Onyx Products
Atlanta Marble Mfg., Inc. herein referred to as “Atlanta Marble”,
warrants to the original purchase of Atlanta Marble products for
residential use that Atlanta Marble will repair or replace at Atlanta
Marble’s Option any Atlanta Marble product, which fails due to an
Atlanta Marble manufacturing defect during the first 2 years after
initial installation. Atlanta Marble’s obligation under this
warranty is limited to repairing or replacing at Atlanta Marble’s
option, any product covered by this warranty, which is returned to
Atlanta Marble’s place of business with transportation charges prepaid.
This warranty applies to Atlanta Marble products put into residential use and maintained in the manner recommended by Atlanta Marble. A copy of the recommendations may obtained, free of charge, by writing directly to Atlanta Marble.
This warranty does not cover removal or re-installation
including plumbing charges of Atlanta Marble products. Nor
does this warranty cover damage caused by:
1. Improper Installation.
2.
Physical abuse, damage from excessive heat or breakage not due to an
Atlanta Marble defect in the manufacturing of material.
3.
Failure of any adhesive, caulk or other accessory or failure of any
caulked or filled joint or seam.
This warranty applies only to Atlanta Marble products:
1.
Purchased after January 1, 2000, for commercial use in the United
States.
2.
Which are properly installed and have not been removed from their
original place of installation.
3.
And are returned with freight prepaid to Atlanta marble’s place of
business.
This warranty is not applicable to the following:
1.
Slight imperfections, warpage or color variance in material.
2.
Damage to the material while in transit.
3.
Cracks, crazing or chips in surfaces of material unless caused directly
by a defect in Atlanta Marble’s workmanship or material.
4.
Any product installed or used in any way so as to have adversely
affected the product.
To obtain service under this warranty, write to the dealer/contractor from whom you purchased the product or alternately write to Atlanta Marble at the address given below.
Include the phrase “Atlanta Marble, Residential 2 Year Limited Warranty,” your dealer/contractor’s name, date purchased, your name, address and a description of the problem. A response will be sent within 60 days.
Atlanta Marble’s obligation is limited solely to the repair or replacement of the Atlanta Marble product purchased hereunder. No implied or express warranty of merchantability or fitness for a particular purpose is granted by this warranty except as expressly stated herein. Except as provided herein, Atlanta Marble shall not be liable in either tort or contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use Atlanta Marble commercial products hereunder. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.
ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO (2) YEARS FROM THE ORIGINAL PURCHASE OF THE PRODUCT.
THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. No Atlanta Marble Mfg. Agent or employee is authorized to make any modification, extension, or addition to this warranty.
This warranty gives the purchaser specific legal rights; other rights may also be available which may vary from state to state.
This warranty is not transferable or assignable.
Any questions under this warranty should be address to your local dealer/contractor or to Atlanta Marble Mfg.:P.O. Box 1325, Decatur Georgia 30031, 404-378-3132.
Vico Products (Pentair Pumps)
For a period of ten years from the date of shipment, VICO PRODUCTS
warrants that the pump and accessories manufactured by VICO PRODUCTS
and sold hereunder will be free from defects in material and
workmanship. VICO PRODUCTS does not warrant engines, motors, gauges,
electrical control equipment or other products which it does not
manufacture, such equipment being subject to such warranties as may be
given by their respective manufacturer. All transportation charges on
parts, or equipment submitted for replacement under this warranty, must
be borne by purchaser.
Any claim for adjustment, under this warranty, must be made within 10 years from the date of shipment and the customer must notify VICO PRODUCTS of any such claim within 30 days after a defect is discovered. VICO PRODUCTS agrees to repair or furnish a replacement part for, but not install, any product or components thereof, which shall, upon test and examination by the factory in So. El Monte, CA, prove defective within the above warranty.
This warranty shall not apply to any products of parts of products which (a) have been altered in any manner; or (b) have been subject to misuse, negligence or accident or (c) have been used in a manner contrary to seller’s printed instructions.
THIS WARRANTY IS LIMITED SOLEY TO THE ABOVE AND APPLIES ONLY FOR THE PERIOD SET FORTH. VICO PRODUCTS WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED UPON WARRANTY, CONTRACT, OR NEGLIGENCE AND ARISING IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCTS. VICO PRODUCTS’ MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE CONTRACT PRICE FOR THE PRODUCTS CLAIMED TO BE DEFECTIVE.
International Bath Corporation - Acrylic Bath
Products
International Bath Corporation, Inc. (IBC) warrants all
bathtubs to be free from defects in materials and workmanship for a
period of (5) Five Years. Warranty does not apply outside the
United States.
Our liability is limited only to repair or replacement of the product at the point of original purchase F.O.B. Factory. The warranty covers the tub itself and standard factory installed components, including pump, motor and standard plumbing against defects in workmanship and material.
IBC warrants options such as the in-line heater; thermowave and specialty trim for parts only against defects of workmanship and materials for 1 (one) year. These options may carry their own additional warranty from their original manufacturer, check with IBC for further details.
IBC will not be liable for any damages related to whirlpool, installation costs, labor or damage incurred from removal or reinstallation. This warranty does not apply to products installed in commercial properties (rental properties, motels, hotels, etc.). Our warranty does not cover defects, damage or failure caused by common carrier, installer, user or any other person.
This warranty will not apply
if:
A. Tub is not installed according to our instructions; improper
connections or voltage supply/electrical modifications by the
installer; not installed according to local building codes and
ordinances; incorrect/inadequate water use; extraordinary acts such as
hail, lightning, floods, earthquakes, hurricanes, etc.
B. Your whirlpool/soaking tub was inspected and water tested before
shipment. However, the whirlpool/soaking tub must be water
tested for proper operation before bathtub is enclosed.
FAILURE TO DO SO WILL VOID WARRANTY.
C. If moved from original point of installation.
D. If bathtub is subjected to abuse, mishandling or accident.
E. If proper care and customary cleaning instructions are not followed.
Warranty extends only to the original consumer/purchaser
of the IBC whirlpool product when purchased and installed within the
boundaries of the USA. The warranty terminates after transfer
of ownership or if whirlpool is installed or relocated outside the
boundaries of the USA by the original consumer/purchaser.
IBC is not responsible for failure or damage that should have been
discovered, repaired and avoided by proper inspection and testing prior
to installation.
It is the responsibility of the installer, contractor, or user to install/bed the unit properly allowing for access to service. Damage occurring during installation is the responsibility of the installer and after installation is the responsibility of the user.
Disclaimers/Implied Warranty – International Bath Corporation is not responsible for incidental or consequential damages/losses from any cause such as water damage to carpeting, floors or ceilings. Optional equipment not manufactured by IBC, dealer or installer equipment is not covered. Displays or defects that should be detected before installation are not covered. This limited warranty does not include labor, transportation or other cost incurred in the removal and/or reinstallation of the original unit or replacement unit. Cost related to obtaining access for repair is not covered.
Construction Resources, Inc. | Atlanta Marble Mfg., Inc. | Atlanta Kitchen, Inc. | Atlanta Glass & Mirror, Inc. | International Bath Corp.
National StoneWorks, LLC | Atlanta Garage Doors & Fireplaces, LLC | Innovative Surfaces, LLC | Florida Bath & Surfaces, Inc.